WEBSITE TERMS OF USE
Last Updated: May 15, 2026
These Terms of Use (“Terms”) govern access to and use of the website located at www.trackore.com and any related web pages, portals, and online services operated by Trackore.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.
1. Definitions
For the purposes of these Terms:
“Company” means Trackore Inc. or the legal entity operating the Website.
“Website” means www.trackore.com and any associated pages, content, tools, or services provided through it.
“Platform” means the Company logistics tracking and supply-chain management software accessible through the Website login portal.
“Platform Agreement” means the applicable service agreement between the Company and the client governing a client’s use of the Platform, which may include a software/Platform subscription agreement, master service agreement, enterprise license agreement etc.
“User” means any person who accesses or uses the Website.
“Content” means all text, graphics, software, interfaces, documentation, data, and materials made available through the Website.
2. Scope of These Terms
These Terms apply solely to use of the Website and publicly accessible services.
Access to and use of the Platform may also be governed by separate Platform Agreement.
To the extent of any conflict, the applicable Platform Agreement will govern use of the Platform.
3. Description of Services
The Website provides information regarding the Company’s logistics tracking software, supply-chain visibility tools, and related services.
The Company’s technology is designed to assist organizations in tracking materials, shipments, and operational workflows across supply chains.
The Website may also provide:
product descriptions
marketing materials
login access to the Platform.
The Company may modify or discontinue any aspect of the Website at any time without notice.
4. Informational Nature of Website Content
Content on the Website is provided for general informational and promotional purposes only.
While the Company makes reasonable efforts to ensure that information is accurate, the Company does not guarantee that:
information is complete
information is current
information is free of errors
the Website accurately describes all functionality of the Platform.
Operational or business decisions should not be made solely on the basis of Website content.
5. Account Registration
Certain features of the Website or Platform may require the creation of a user account.
Users agree that they will:
provide accurate and complete information
maintain the confidentiality of login credentials
promptly notify the Company of unauthorized use of their account
be responsible for all activities conducted under their account.
The Company reserves the right to suspend or terminate accounts that violate these Terms.
User accounts are personal and non-transferable. Users may not assign, share, or otherwise transfer their account or login credentials to any third party without the prior written consent of the Company.
The Company reserves the right to require re-verification of a User's identity or account information at any time, including where the Company reasonably suspects unauthorized access or a breach of these Terms. The Company may suspend access to an account pending the outcome of any such verification or investigation, without liability to the User.
In the event of a merger, acquisition, or other corporate reorganization involving the Company, account administration may be transferred to a successor entity. Users will be notified of any such transfer in accordance with the notice provisions of these Terms.
6. Acceptable Use
Users agree not to use the Website or Platform to:
violate any applicable law or regulation;
interfere with the security or integrity of the Website;
attempt to gain unauthorized access to systems or data;
scrape, harvest, or extract data from the Website;
reverse engineer, decompile, or otherwise attempt to derive source code;
transmit malicious software or harmful code;
disrupt or interfere with the operation of the Website;
use automated scripts, bots, crawlers, or other automated tools to access, interact with, or place a disproportionate load on the Website or its underlying infrastructure, except where expressly permitted in writing by the Company;
impersonate any person or entity, or misrepresent an affiliation with Trackore, a partner of Trackore, or any other organization in connection with use of the Website or Platform.
The Company may restrict access to the Website if it reasonably believes a User has violated these Terms.
7. Intellectual Property
All intellectual property rights in the Website and Content are owned by or licensed to the Company.
This includes:
software
platform architecture
designs
documentation
trademarks
branding
data structures
user interface elements.
Users are granted a limited, non-exclusive, revocable license to access and use the Website solely for lawful informational purposes.
Users may not:
copy or reproduce Website content
create derivative works
redistribute or republish materials
use Company trademarks without authorization.
8. Third-Party Services
The Website may contain links and/or references to the Company’s partners, third-party websites, tools, or services.
The Company does not control and is not responsible for:
the availability of third-party services
the content of third-party websites
the privacy practices of third parties.
Access to third-party services is at the User’s own risk.
9. Platform Data and Operational Information
Subject always to a Platform Agreement, the Platform may generate operational data relating to:
product locations
inventory status
shipment movements
operational workflows.
Users acknowledge that such information may depend on third-party inputs, user inputs, or system integrations and may not always be complete or error-free. As such, the Company does not guarantee the accuracy, completeness, or reliability of operational data generated through the Platform.
10. Privacy
The Company may collect personal information through the Website including through:
contact forms
account registration
cookies, web analytics technologies, and third-party tracking pixels (including LinkedIn Insight Tag)
Collection and use of personal information is governed by the Company’s Privacy Policy, which forms part of these Terms.
11. Warranty Disclaimer
The Website and all content and services provided through it are provided “as is” and “as available.”
To the maximum extent permitted by law, the Company disclaims all warranties, including:
merchantability
fitness for a particular purpose
non-infringement
accuracy of data
uninterrupted availability of the Website.
The Company does not guarantee that the Website will be free from errors, viruses, or interruptions.
12. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any damages arising from or relating to the use of the Website.
This includes:
indirect damages
consequential damages
loss of profits
business interruption
loss of data
supply chain disruption
operational delays
reliance on tracking information.
Where liability cannot be excluded by law, the Company’s total liability to any User shall be limited to direct damages only, and shall not in any event include indirect, consequential, or special damages of any kind.
13. Indemnification
Users agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
violation of these Terms
misuse of the Website
unlawful activities conducted using the Website
infringement of third-party rights.
14. Security
Users must not attempt to:
probe or test vulnerabilities of the Website
bypass authentication systems
interfere with security features.
Any such activity may result in immediate suspension and potential legal action.
15. Changes to the Terms
The Company may modify these Terms at any time.
Updated Terms will be posted on the Website and will take effect upon posting. For material changes, the Company will provide reasonable notice prior to the changes taking effect.
Continued use of the Website constitutes acceptance of the revised Terms.
16. Force Majeure
The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond the Company's reasonable control, including but not limited to: acts of God, natural disasters, pandemic or epidemic, fire, flood, war, civil unrest, governmental action or regulation, internet or telecommunications outages, cyberattacks or distributed denial-of-service attacks, failure of third-party infrastructure or service providers, or any other event that could not have been prevented by the exercise of reasonable diligence.
In the event of a force majeure event, the Company will use commercially reasonable efforts to restore access to the Website as soon as practicable and will notify Users of any extended outages where reasonably possibl
For greater certainty, this clause applies to the Website only. Force majeure provisions applicable to the Platform and related services are governed by the applicable service agreement between the Company and the client.
17. Termination
The Company may suspend or terminate access to the Website at any time if:
a User violates these Terms
access creates security risks
the Website is discontinued.
The following provisions shall survive any termination or expiry of these Terms or cessation of a User’s access to the Website: Section 7 (Intellectual Property), Section 11 (Warranty Disclaimer), Section 12 (Limitation of Liability), Section 13 (Indemnification), and Section 18 (Governing Law). Termination of access shall not affect any rights or obligations of either party that have accrued prior to the date of termination.
18. Governing Law
These Terms shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved exclusively in the courts of Ontario, Canada.
19. Demo and Trial Access
The Company may, at its sole discretion, provide prospective customers with demonstration or trial access to the Platform. Such access is provided on a no-warranty, no-commitment basis, for evaluation purposes only. The Company reserves the right to revoke demo or trial access at any time without notice. Any data entered during a demo or trial may be deleted upon conclusion of the evaluation period.
20. Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
21. Waiver
No failure or delay by the Company in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any breach of these Terms shall not be deemed a waiver of any subsequent breach.
22. Electronic Communications and CASL Consent
By submitting a contact form, requesting a demo, or otherwise providing the Company with your contact information through the Website, you expressly consent to receiving electronic communications from the Company, including emails, follow-up messages, and information about the Company's products and services.
This consent is provided in accordance with Canada's Anti-Spam Legislation (CASL), S.C. 2010, c. 23. You may withdraw your consent at any time by following the unsubscribe instructions included in any commercial electronic message sent by the Company, or by contacting the Company directly at the address set out in the Contact Information section of these Terms. Withdrawal of consent will not affect the lawfulness of any communications sent prior to the withdrawal.
The Company will not send commercial electronic messages to Users who have withdrawn consent, except as permitted by applicable law.
23. Accessibility
The Company is committed to making the Website accessible to all users, including those with disabilities. The Company endeavours to follow applicable accessibility standards and guidelines, including the Canadian ICT Web Content Accessibility Guidelines (WCAG), to the extent reasonably practicable.
If you experience any difficulty accessing any part of the Website, or if you require content in an alternate format, please contact the Company at the address set out in the Contact Information section of these Terms. The Company will make reasonable efforts to address accessibility concerns in a timely manner.
Nothing in this section creates a legally enforceable obligation beyond what is required by applicable law.
24. Entire Agreement
These Terms, together with the Company’s Privacy Policy and any applicable service agreement entered into between the Company and a User including a Platform Agreement, constitute the entire agreement between the parties with respect to use of the Website, and supersede all prior understandings, representations, or agreements relating to the same subject matter.
25. Contact Information
Trackore Inc. 1 Yonge St., Suite 1903 Toronto, Ontario, Canada
M5E 1E5
info@trackore.com